Strange ID pics appear on new customer.

Q: If I start to enter a new customer, when I get to the photo/id tab, If I check the id "dot", some random picture id of someone else pops up as the id. ... steven.

A: back in August 2009 the ID subsytem was changed to allow multiple ID scans for customers. You can now have up to 26 ID scans, which Dazzle will automatically label A-Z. Part of this change involved renumbering your existing ID's to a new format. The format of an ID is now the prefix "ID" followed by a letter A-Z followed by an 8-digit customer no, padded with leading zeros if needed. Example: IDA00001234. The second ID for this same customer would be IDB00001234, etc. It sounds as though the renumbering process has not fuly completed on your system and you are getting some kind of numbering conflict. Check in your data folder under \graphics, and make sure all ID graphics have the format shown above. If not, you may have to re-run the update. ... support dept.

Follow Up: Oct 16th, all seems to be working OK now.