Q: . We tried to do a return on a sale. When the box came up asking for a number, we entered the ticket number. The response was that no ticket could be found (we know the number entered was correct) -- CR.
A: there are several Questions about this on this site. But in the present version (01.11.05) we are not aware of any remaining problems with this, and we can't reproduce your error. Is anyone else having this problem?