If you use a pre-printed pawn ticket ... read this

IMPORTANT CHANGE TO PAWN TICKETS:

Some customers have their pawn tickets preprinted (by a printing company) on the back, and only use Dazzle to print the front side. Until now, there were special versions of these tickets in Dazzle. They were:

Pawn Ticket 1 Side HalfPage RegZ pre-printed

Pawn Ticket Pre Printed RegZ OH

Pawn Ticket Florida Preprinted

If you are using anyof these preprinted tickets, please note an important change in Dazzle version 1.14.06 and later. THESE TICKET TYPES NO LONGER EXIST. You should go to OFFICE-->CONFIGURATION-->PAWN TICKET DEFINITIONS, and using the small arrows at the bottom, navigate to the screens that define the BUY and PAWN tickets you use. When you see them, click on the "CONTRACTS" tab at the top right. In the very top field on that screen, you must select a replacement type of pawn ticket. (Don't worry, your tickets will look just the same.) Underneath that type the title of your ticket, eg: 30 day Pawn Ticket. (see picture A below)

If you were using the 1 side Half Page RegZ pre-printed, you should select Pawn Ticket 2 Side HalfPage RegZ Generic

If you were using the Pawn Ticket Pre Printed RegZ OH, you should select the Pawn Ticket 2 sided RegZ OH

If you were using the Pawn Ticket Florida Preprinted, you should select the Pawn Ticket Florida 2-sided Full Page

Finally you must go to OFFICE-->CONFIGURATION-->MASTER CONFIGURATION and click the "OPTIONS" tab at the top. Look down the list for the line that says 'PawnTicketPage1Only" and enter a "1" beside it, in the 2nd column. If you don't see this line, type it in on the empty bottom line, and put a "1" beside it. Click OK to save. (See figure B below.
You only need to make these changes on any 1 station. All the other stations will recognize the change as soon as they re-start Dazzle.

figure A.

figure B.

New Dazzle version 1.14.01

February 4th, 2011

Dazzle v1.14.01 was rolled out. For a list of new features and changes read this.

February 11th. 2011.

v1.14.01 was tweaked just a little.

We added a checkbox that lets UK users flag "old" UK loans so they don't get calculated under the new laws.

• We added VAT processing to buybacks in the UK, and incorporated then into the VAT report.
• We expanded the item descriptions in the BWI xml output files.
• We improved the Cost-Averaging calculations on Pulls and Unpulls.
• We fixed the customer lookup by SSN which had gotten broken.
• We fixed the "renew loan up-to-date" option which was calculating the wrong no. of months.
• We repaired the "loan summary report" and the UK "Loan Sales screen"

The version no. was not changed.

Tickets or Contracts don't print right

If text does not seem to fit properly on your tickets or contracts, or if they seem too big and won't fit on one page, you may not have the right fonts installed.
Download our Dazzle fonts package from here and save it to your desktop. (Password required) Then click on it to run it and install all the correct fonts. Sometimes you have to temporarily switch off your anti-virus software to install fonts.
This will usually solve ticket/contract problems.

Fingerprint Readers or ID Scanners stop working

If your Fingerprint Readers or ID Scanners seem to stop working after a while, and you need to reboot to "get them back", don't blame Dazzle. What happens is - the USB ports on computers "go to sleep" to save power. You need to turn off this feature.

Right-click My-Computer(XP) or Computer(Vista or 7), and select Properties.
If you don't see Device Manager, Click Hardware
Open device manager.
Look for Universal Serial Bus and double-click it to open it up.
Look for the USB root hubs.
Double-click each one.
Select the Power Management tab
Clear the box that says "allow computer to turn this device off to conserve power"
Do this for all USB root hubs.

Note that some older computers do not properly manage the USB ports in standby, and if that is the case this won't help. You can try a BIOS update for your computer which may fix it.Also make sure your computer itself isn't set to go to sleep or standby modes

Dazzle new version 1.12.07 and graphics

NEW VERSION
A new version of Dazzle is available free to all clients, on the website. Download it from http://www.dazzlepawn.com/dazzledownloads/dazzleserverupdate1207.exe.
You will need a username and password. If you do not already have one, contact us.
This update should be downloaded (saved) to your server and then run on the server only. All workstations will be automatically changed over to the new version.

You can read about changes in the new version here.

GRAPHICS PROBLEMS?
If you are experiencing any problems seeing your graphics files (photos, ID's, fingerprints, etc.) as a result of this or any other recent upgrade, you need to download and run this small utility program on your server. You will need your password for this one, too.

CHECK/CHEQUE CASHING
Do you cash checks (cheques in UK)? After upgrading ensure that your "Maker" settings are the way you want them. Go to OFFICE-->CONFIGURATION-->CHEQUE DEFINITIONS and look at your 3rd party cheques. Click on the 4th tab at the top. Make sure the "Maker" tracking is turned ON if you like to record cheque-maker information.

What's new in the latest version? (July 2010)

What's new in Dazzle Pawn v1.12.05

Standardization of all graphics files to "11 dot 3 format." A utility is available to check and modify your files if necessary. After installing 1.12.05, Please download and run this utility to bring your graphics files up to date. Run this program on your server when everyone is logged out.

New demonstration data for new installations, with self-updating data.

New startup video for new users, demonstrating how to write a pawn ticket.

Elimination of the Data Entry Setup for cheque cashing. All setup is now performed in Check Definitions.

Cheque MAKER tracking now optional (not required) on 3rd party cheques. Please go to your cheque DEFINITIONS and look at the "Security" tab, to see if you want to urn maker-tracking on or off. In the UK this will almost certainly be ON. But one or two US customers have expressed a desire to turn it OFF. You can now do this.

Dazzle Pawn v1.12.04

New webcam control technology has been introduced. As a result, DAZZLE™ can now recognize a wide range of webcams, using many different types of drivers (not just the old TWAIN drivers.) This includes the webcams built into many laptops. If you are using separate external cameras, it will work with Logitech, Phillips, Trust, IBM, HP, Microsoft, and many others.
Screens enhanced are: The customer screen, the pawn-item screen, the items-for-sale screen, and the jewellery appraisal screen

New options for check (cheque) cashing.

Dazzle(tm) version 1.12.03 includes a couple of interesting new options for the cheque-cashing side of your business. This is in response to requests from Dazzle users.

First: when taking a payment on a cheque (any kind of payment on any kind of cheque) the customer can now use a bank debit card to make the payment.

Second: if a cheque is returned by the bank (example - NSF), the customer can now settle the matter with a "buy-back" transaction. This also applies to 3rd party cheques. He will be charged the outstanding amount, plus any fees or charges you have added on. This transaction can also be paid with a debit card if desired.

Dazzle v1.12.03 changes and additions

Changes and additions in Dazzle Pawn v1.12.03 (June 1, 2010)

Dazzle Pawn v1.12.03 adds a few fixes and additions to 1.12.02. The changes are listed below.

• Added additional options to 'Firearm Type'.
• Modified system messages to use Windows messagebox class.
• Added ability to re-purchase 3rd Party Check (useful if NSF).
• Added ability to make payments on cheques using debit-cards.
• Corrected Jewelry appraisal (photos not saving or printing).
• Improved appraisal screen layout.
• Fixed confusion between photos from different stations.
• Fixed date-range on advanced stocktaking (now recognises UK dates).
• Added 'Show amounts Paid' option to Leads Online.
• repaired error message on layaway adjust.
• corrected pawn interest and charges on nightly biz report.
• repaired missing item description on pawn pmt receipts.

--end--

Dazzle v1.12.02 changes and additions

Changes and additions in Dazzle Pawn v1.12.02 (April 4th 2010)
(compared to v1.12.01)

This information dates back to April 4th. Due to an oversight, it was not published here until June.

Dazzle Pawn v1.12.02 incorporates adds a few improvements to 1.12.01. The changes are listed below, with the most important ones first.

•Cheque Cashing interest calculations changed, in both USA and UK.
This change applies to Delayed Presentation Cheques (DPC) only. The APR (annual percentage rate) is now calculated using the amount of the payout, not the amount of the cheque itself. In addition, all charges and fees are now counted as interest for the purposes of APR calculation. This is in accordance with the requirements of the OFT in the UK, and the FTC in the US. As a result, your calculated APR figure on cheque contracts will go up! But it is in accordance with the law. As previously, the European and American APR calculations use different formulae.

•Sales Tax reports and Sales Profit reports revised. You may get tax credits.
When v1.12.01 was introduced, some inaccuracies had crept into these reports because of frequent upgrades and improvements. They have now been revised and standardized, and all known inaccuracies have been removed. If you are in the US and you filed a sales tax return based on numbers generated by v1.11.07 or 1.12.01, you may have paid too much sales tax. You are urged to reprint those reports using v1.12.02 and see if the tax amount is less. If so, the difference is caused by previously unreported return-sales. The new revised reports break out returns separately, and report them properly, so in your next tax return you can claim credit for these earlier unreported returns.

•Cheque Cashing screen now "remembers" all DPC customer bank accounts.
In addition to the 2 accounts kept in the customer record, all other accounts used (as time goes by) for writing DPC cheques will now be remembered, so you only have to enter the details the first time. After that, just pick from a list.

•Cheque-cashing screen: Cheque Cashing payouts now re-calculated correctly if you manually change interest, commission, or fees, during the entry of a new cheque.
•"Delete" button added to cheque-makers screen.
•Pawn ticket setup charge 1 now correctly applies to fireams only (USA).
•Duplicate wording removed from pawn ticket descriptions
•Repairs now post properly to the cash drawer when paid by check.
•US money laundering report allows you to change the threshhold amount (normally $10,000)
•Pawn interest and charges now itemized correctly on nightly business report.
•Missing Item description re-instated on pawn payment receipts.
•"Show amounts paid" option added to Leads Online report.
•"Adjust" button fixed on layaway payments screen.
•other insignificant changes and improvements.

--end--

Dazzle v1.12.01 New Features - Cheque MAKERS

GOOD NEWS! Watch this video.

For Cheque Cashing Chains and stores, Dazzle v1.12.01 now includes full handling, processing, and tracking of cheque MAKERS.

The number of improvements and new functionality is too much to include in one document, so instead we have made a video for you to watch.

Click the links below to watch, right in your browser, and find out all the cool new stuff you can do with Dazzle ^tm

VIDEO Part 1 (8 minutes)
VIDEO Part II (20 minutes)
VIDEO Part III (11 minutes)

All about Sending Notices and Forfeiting Pawns.

Includes the new "Advice of Sale" Letter in v 01.12.01

Version 1.12.01 has made some minor changes to the forfeiture notices in the US and some major upgrades to the forfeiture procedures in the UK.

If you are a US customer, after you install v1.12.01, please check your forfeit notices for proper layout and fit. The default font has been changed to 10 point Courier New. This is a monospaced font which makes layout easier for you, but it may affect the appearance of the letter templates you now use, since they were composed in Arial font, which is a proportional space font. Please schedule a few minutes for checking and "tweaking" your letter design, before you print the next batch.

In the UK we have added modules to comply with section 121 of the Consumer Credit Act, concerning the sale of unredeemed pawns and the disposition of the proceeds. This includes a new screen to process the sale of pawn merchandise, and a new "Advice of Sale" module to inform customers about the outcome of the sale.

You can learn all about these new features in this tutorial.

How to modify your pawn & cheque contracts (UK)

DESIGN / MODIFY YOUR OWN PAWN TICKETS AND CHEQUE CONTRACTS

The great thing about Dazzle is that you can design your own printed documents (pawn tickets, cheque contracts, etc) using Microsoft Word and "meta-fields", all using just ordinary plain white paper for your printer.

Click the link below for simple instructions how to do this.

How to create and change contracts